Terms of Use

Effective Date: June 2026

Welcome to the Wiaxlliyc online store. This website and the digital services made available through it are operated by Patii HongKong Limited.

These Terms of Use set out the rules that apply when you browse, access, or otherwise interact with our website. Purchases made through our store, including products offered within our Home Convenience, Home Organization, and Cleaning Tools collections, are also subject to our separate Terms of Purchase and any other policies made available at checkout.

By using this website, you acknowledge and agree to be bound by these terms. If you do not accept them, you should discontinue use of the website.

1. Information You Provide

When submitting information through our website, you agree that the details you provide are accurate, current, and complete.

This includes, where applicable:

  • Personal information
  • Billing details
  • Shipping information
  • Contact information
  • Account information

You are responsible for updating your information when changes occur so that your records remain correct.

2. Privacy Practices

The collection, use, storage, and handling of personal information are governed by our separate Privacy Policy.

By using the Wiaxlliyc website, placing an order, or communicating with our support team, you acknowledge the data-handling practices described in that policy.

Please review our Privacy Policy for more information regarding how personal data may be collected, processed, protected, and shared.

3. Website Content, Intellectual Property & Permitted Use

Unless otherwise stated, the content and functionality available through Wiaxlliyc, including text, graphics, product images, logos, visual design elements, website features, and software components, are owned by or licensed to Patii HongKong Limited and may be protected by applicable copyright, trademark, and other intellectual-property laws.

You are granted a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the website for lawful personal shopping purposes.

You may not, without prior written authorization:

  • Copy, reproduce, distribute, sell, or commercially exploit protected website content.
  • Frame, mirror, duplicate, or imitate substantial portions of the website.
  • Introduce viruses, malware, malicious scripts, or other harmful technologies.
  • Use automated scraping, crawling, data-mining, or extraction tools without authorization.
  • Interfere with website security, performance, or normal operation.
  • Use the website in a manner that creates an unreasonable or excessive burden on our systems.

We reserve the right to restrict access, suspend accounts, or take other appropriate action where misuse or violation of these terms is identified.

4. Reviews, Feedback & User Submissions

You may have opportunities to submit reviews, comments, photographs, videos, suggestions, or other content to Wiaxlliyc.

You are solely responsible for any material you provide and must ensure that your submission:

  • Is lawful.
  • Is accurate to the best of your knowledge.
  • Does not violate another person's intellectual-property, privacy, or other legal rights.
  • Is not defamatory, deceptive, fraudulent, threatening, or otherwise unlawful.
  • Does not use false contact details for the purpose of misleading others.

By submitting content to us, you grant Wiaxlliyc and Patii HongKong Limited a worldwide, royalty-free, perpetual license to use, reproduce, edit, adapt, publish, display, and distribute that content for business, website, and promotional purposes, subject to applicable law.

5. External Websites

Our website may contain links to websites, services, or resources operated by third parties.

These external platforms are not controlled by Wiaxlliyc, and we are not responsible for their:

  • Content
  • Security practices
  • Privacy policies
  • Products or services
  • Business operations

Visiting or using third-party websites is at your own discretion and risk. We recommend reviewing the policies and terms of any external service before providing information or completing a transaction.

6. Website Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WIAXLLIYC WEBSITE, ITS CONTENT, FEATURES, AND AVAILABLE PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

WE DO NOT MAKE WARRANTIES OR REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, EXCEPT WHERE SUCH WARRANTIES CANNOT LEGALLY BE EXCLUDED.

WE DO NOT GUARANTEE THAT:

  • THE WEBSITE WILL ALWAYS BE AVAILABLE WITHOUT INTERRUPTION.
  • ALL CONTENT WILL ALWAYS BE ERROR-FREE OR COMPLETELY CURRENT.
  • THE WEBSITE WILL BE FREE FROM TECHNICAL PROBLEMS, SECURITY INCIDENTS, OR OTHER DIGITAL INTERRUPTIONS.

Your use of the website is undertaken at your own discretion.

7. Limitation of Liability

To the fullest extent permitted by law, Patii HongKong Limited, together with its officers, employees, contractors, service providers, and logistics partners, will not be liable for indirect, incidental, consequential, special, or punitive losses arising from or related to:

  • Inability to access or use the website.
  • Purchases or use of products offered through our Home Convenience, Home Organization, or Cleaning Tools collections.
  • Unauthorized access to or interception of electronic information.
  • Website outages, system errors, or network failures.

Any claim related to use of the website must be brought within one (1) year from the date on which the event giving rise to the claim occurred, unless applicable law requires a different period.

Nothing in these terms excludes any liability that cannot legally be excluded or restricted.

8. Indemnification

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Patii HongKong Limited from claims, liabilities, damages, losses, penalties, costs, and reasonable legal expenses arising from:

  • Your violation of these Terms of Use.
  • Fraudulent or unlawful activity associated with your use of the website.
  • Your infringement of another person's legal or intellectual-property rights.

9. Electronic Notices

When you use our website, submit an order, or contact our customer service team electronically, you agree that we may communicate with you through electronic methods.

This may include:

  • Email notices
  • Order-related communications
  • Policy disclosures
  • Account notifications
  • Service updates

To the extent permitted by applicable law, you agree that electronic communications may satisfy legal requirements that certain notices or records be provided in writing.

10. Intellectual Property Complaints

We respect legitimate intellectual-property rights.

If you believe copyrighted material owned by you has been used on our website without authorization, you may contact us at support@wiaxlliyc.com.

Your notice should include:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe has been infringed.
  • The specific content in question and its location or URL on our website.
  • Your full contact information.
  • A statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its representative, or applicable law.

We may request additional information where reasonably necessary to evaluate the complaint.

11. Events Beyond Our Reasonable Control

We will not be responsible for a failure or delay in performing obligations where that failure results from circumstances beyond our reasonable control.

Such events may include, without limitation:

  • Natural disasters
  • Severe weather
  • Public-health emergencies
  • Pandemics
  • Labor disputes or strikes
  • Transportation interruptions
  • Government restrictions
  • Major supply-chain disruptions
  • Telecommunications or infrastructure failures

Our obligations may be suspended for the duration of such circumstances where permitted by law.

12. Risk of Loss

Once an order has been transferred to the designated shipping carrier, title and risk associated with loss or damage during transportation may pass to the customer, subject to applicable law and any mandatory consumer protections.

Additional shipping-related terms may be described in our Shipping Policy.

13. Governing Law & Legal Venue

These Terms of Use, together with related agreements governing your interaction with Wiaxlliyc, are governed by the laws of the Hong Kong Special Administrative Region, without applying principles of conflict of laws, except where mandatory consumer laws require otherwise.

Any dispute arising from these terms or use of the website will be subject to the jurisdiction of the competent courts of Hong Kong, unless applicable law grants you the right to bring a claim elsewhere.

14. Severability & Assignment

If any provision of these Terms of Use is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to remain valid and enforceable.

You may not assign or transfer your rights or obligations under these terms to another person without our prior written approval.

Patii HongKong Limited may assign or transfer its rights or obligations under these terms where legally permitted.

15. Entire Agreement

These Terms of Use, together with policies expressly incorporated by reference, constitute the agreement between you and Patii HongKong Limited regarding your access to and use of the Wiaxlliyc website.

They replace prior discussions, representations, communications, or understandings concerning the same subject matter, except where otherwise required by applicable law.

16. Company & Contact Information

For questions concerning these Terms of Use, website access, policies, or general customer support, please contact us through the details below:

  • Brand Name: Wiaxlliyc
  • Operating Entity: Patii HongKong Limited
  • Support Email: support@wiaxlliyc.com
  • Customer Service Phone: +1 (331) 283-1009
  • Company Address: Room 12, 15/F, Core45, 43-45 Tsun Yip Street, Kwun Tong, Hong Kong